FAQ

Have a question that isn't answered below?  E-mail us at faq@earlywooddesigns.com.

What is earlywood?

In climates where large changes in weather occur, large changes in tree growth rates also occur.  When water and sunshine are abundant, trees grow lightly colored, porous, and thin walled cells called earlywood.  When temps are cold and dry, trees put on a layer of darker, dense, thick walled cells called latewood.  Both types serve a purpose for the tree.  It's the latewood that gives wood the majority of its strength, and it is the porous earlywood that delivers water and nutrients to the tree.  When you count the growth rings on the cross section of a tree, you're really counting how many times the earlywood/latewood cycle has taken place.

Are the woods that you use food safe?

Yes; every single one of them.  Our solid wooden kitchen utensils are 100% safe for you and your family, no matter what age.  We would not even consider selling them if they weren’t.

What do you stain your woods with?

Absolutely NOTHING! All of the vibrant color you see is 100% natural. Because of this, they are that same color all the way through the piece. If you take our suggestion and clean them with hot soapy water and the scratchy side of your sponge (which continuously removes the tiniest little layer of wood) then they will keep their color for decades!

I didn’t order this super cute little wood care thing… so why did I get it?

We get more questions about how to treat wooden utensils than we get about anything else.  We recognize that knowledge gap and therefore try to make it as easy as possible for you to take good care of your wooden utensils.  Follow the instructions on the packet and you will be off to a good start.  Go to our wood care section for more detailed information.

How much has Earlywood donated to the Plant a Billion program through our 1 to 1 guarantee?

$5027 as of 2/24/2017.  If you want to plant a few yourself, go to http://www.plantabillion.org/ and help out right now!

Why do you use mineral oil in your Earlywood Oil?

We like mineral oil for a lot of reasons.  Mineral oil:
-          is 100% food safe
-          soaks in to your product extremely well
-          never goes rancid like food oils (olive, sesame, walnut)
-          is inexpensive
-          is completely odorless
-          stores for decades without any degradation in look or safety or performance.
-          never dries (so you won’t end up with a sticky coating on your utensil after multiple treatments)
-          does not form a hard coating that will chip off into your food
-          enhances, not changes the natural color of wood
-          is 100% non-toxic and can be applied with bare hands (which conveniently moisturizes)

Why are my utensils fuzzy?

It is common for new wooden utensils to have fuzz (it is actually raised grain) after their first or second exposure to water.  This can easily be eliminated by a quick rub with the Scotch-Brite pad that came in your treatment packet (see above).  You should only have to do this once, then your utensils will be fuzz free for life!

What is your warranty policy?

Earlywood is quality, but every now and then we accidentally let a less than perfect utensil squeeze through our quality control processes.  If you end up with one of those products, contact us and we will send you a replacement at our expense.  Slight damage from normal wear and tear is to be expected of wooden products and is not covered under warranty.

What is your return policy?

If you find yourself unhappy with the size, look, feel, or quality of the Earlywood utensils that you ordered, simply send them back to us at:

(UPS)
Earlywood Returns
711 S. Adams
Red Lodge, MT 59068

or

(USPS)
Earlywood Returns
PO Box 1741
Red Lodge, MT 59068

We will credit you for the returned product using the same method of payment that you used to purchase them.

What's your privacy policy?

We won't use any of your information for anything. If you opt in to our newsletter when you purchase, then you will get what you asked for... but nothing else.

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